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Pwc

Associate - Workforce Management Advisory

Kuala Lumpur
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pwc.com
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Job Description

Line of Service

Tax

Industry/Sector

Not Applicable

Specialism

General Tax Consulting

Management Level

Associate

Job Description & Summary

At PwC, our Workforce team focuses on helping organizations deliver sustainable outcomes through their people. We are seeking individuals who are passionate about shaping the future of work, with a strong interest in leveraging data, AI, and digital technologies to deliver innovative workforce solutions.

We advise a range of local, regional, and global clients on all aspects of people's strategy, underlying compliance and governance in many areas of business-driven HR programs.

You should be interested in building and showcasing your skills within the following areas: 

1.Workforce of the future - Strategic workforce planning, workforce practices and future of work readiness assessments. 

2.People analytics - Leveraging insights and data to drive decisions on people and organization requirements and implementation. 

3.HR operating model - Aligning HR capabilities and structure to deliver value in line with business strategy. 

4.HR service delivery – Exploring different service delivery models (eg. Shared services, outsourcing) and leveraging technology and automation to drive smart and intuitive people practices. 

5.Employee experience – Be able to think differently, usage of design thinking to develop HR practices that engage the mindset and behaviors of the workforce. 

6.HR policy & processes review - provide practical frameworks to refine operating processes and reduce costs or improve service levels across the entire HR services value chain. 

7.Ability to analyse data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations.  

8.Creating people's data sets and aligning these to wider organizational data sets. Using and applying quantitative and qualitative research design and carrying out data analysis, from basic to multivariate analysis to solve problems. 

Responsibilities as a PwC professional 

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. 

 

As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: 

Key accountabilities 

Role specific responsibilities 

  • Proactively assist in the management of several clients, while reporting to Managers and above 
  • Support effective working relationships directly with clients 
  • Contribute to the development of your own technical acumen Contribute to delivering technology-enabled workforce and HR transformation solutions 
  • Apply digital tools, analytics, and AI capabilities in the delivery of client work 
  • Ability to operationalize AI tools in day-to-day work, including designing structured prompts, applying AI for data analysis and problem solving, and critically validating outputs to ensure accuracy, relevance, and business applicability 
  • Contribute to the development of your own technical acumen across both human capital and digital domains 
  • Be actively involved in business development activities to help identify and research opportunities on new/existing clients 
  • Continue to develop internal relationships and your PwC brand 
  • Develop proposals as part of the team pursuit of advisory engagement opportunities covering research work, preparing proposal decks, carrying out internal risk checks, etc  
  • Ensure the deliverables adheres to the firms' policies and risk management requirements 
  • Stay abreast of industry trends and best practices in workforce management and human capital strategy, contributing to the development of thought leadership content. Stay abreast of industry trends, particularly in AI, digital HR, people analytics, and workforce transformation 
  • Familiarity or exposure to analytics tools, visualization platforms, automation tools, or AI applications 

  • Degree in any discipline. A degree in Human Resource Management is an added advantage. 
  • Proficiency or practical experience in using AI-powered tools (e.g., Harvey, Microsoft Copilot, ChatGPT, or similar) to enhance productivity, research, and deliverable quality. 
  • Experience leveraging AI to support people analytics, workforce insights, or HR process optimisation is an added advantage. 
  • Fair subject matter knowledge across a range of HR/workforce-related capabilities such as HRT/change management/leadership/organisation design. 
  • Excellent verbal, written communication skills, and portfolio management skills. 
  • Collaboration and participation within a highly diverse and inclusive team. 
  • Ability to thrive on challenges, multitask and priorities of workload in a fast-paced environment where quality and speed are of essence. 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Career Development, Communication, Emotional Regulation, Empathy, Employee Performance Management, Employee Retention, Human Resources Management (HRM), Inclusion, Intellectual Curiosity, Optimism, Organizational Development (OD), Organizational Management, Organizational Psychology, Personnel Development, Statistical Analysis, Statistical Modeling, Strategic Human Resource Planning, Strategic Planning, Strategic Thinking, Talent Acquisition, Talent Development, Talent Management {+ 6 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

November 30, 2026